Going high-tech: recyclers use custom software to improve their services to their generating customers Download Portal BR

Going high-tech: recyclers use custom software to improve their services to their generating customers

The scrap peddlers of yesterday might not recognize the industry if they could see it today. Long-gone is the horse-drawn cart: Today, even many recyclers whose companies could be considered small or mid-sized are handling hundreds of customers, processing thousands--even millions--of tons per year.

For modern scrap recyclers, especially those handling industrial accounts, theirs is an industry as sophisticated as any other, and they employ the high-tech tools to match.

Custom software specifically designed for the scrap recycling industry has become as vital a tool to doing business as shears and balers. Recyclers have come to rely on it to improve their level of service, particularly to their generating customers.

Thinking back 10 or 15 years ago, when the few recyclers using software at all were struggling to adapt generic programs to fit their specific business needs, Mike Munafo of Carolinas Recycling Group LLC in Spartanburg, S.C., marvels at how far things have come.(Continue Reading)

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